Care at Home Services in Ellesmere Port & Cheshire

Personalised, Professional Support in the Comfort of Your Own Home

At StellarCare NW, we provide high-quality care at home for individuals across Ellesmere Port and Cheshire, enabling you or your loved one to live safely and independently with support tailored to your needs.

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Why Choose Home Care Over Residential Care?

Stay Independent and Comfortable
Home care allows you to remain in familiar surroundings, surrounded by memories, routines, and loved ones — a powerful contributor to emotional and mental well-being.

Tailored Home Care Plans
Our care plans are built around your needs — whether that’s help with personal care, mobility, medication, or companionship. We regularly review and adapt your care as your needs change.

Flexible and Responsive Support
Whether you need a few hours a week or round-the-clock live-in care, our flexible service grows with you, making it ideal for both short-term and long-term needs.

Proactive, Nurse-Led Care That Makes a Real Difference

Unlike most providers, StellarCare NW offers nurse-led home care, placing clinical oversight at the heart of our service.

Our carers are trained to spot early warning signs and use our specialist digital care system to raise alerts. These are immediately triaged by our in-house nurse, who can escalate concerns to GPs, district nurses, or other healthcare professionals — often avoiding unnecessary hospital visits.

Real-Life Example: Rapid Response, Better Outcome

When a carer noticed a client had blood in their urine, they took a photo and logged it in our care system. Our nurse reviewed it in real time, flagged a possible UTI, and contacted the GP. A district nurse visited the same day, confirmed the infection, and antibiotics were administered by teatime — all within hours.
Result: No hospital, no delay, and a faster recovery.

When Is Home Care the Right Choice?

You might consider our home care services in Cheshire and Ellesmere Port if:

  • You or a loved one are recovering from illness or surgery

  • Daily tasks such as washing, dressing, or cooking are becoming difficult

  • There’s been a recent loss of a partner or main carer

  • You want to avoid the upheaval of moving into a care home

  • Mobility is reduced and safety at home is a concern

Talk to Us About Care at Home Care Today

Let us help you explore the right care option with no obligation and no pressure. We’ll talk you through the details, understand your needs, and help you make an informed decision.

Your Trusted Partner in Personalised Home Care

Care centred around the health of our clients

You will receive a complete range of care services

Early recognition and proactive intervention

Respecting all backgrounds and cultures

Close partnerships with local authorities and healthcare providers

We are recognised for our excellence in home care services

FAQs

Frequently Asked Questions

We know that you have questions, and we love to answer them. You can always contact us with your questions.

Our home care agency provides a wide range of services, including personal care, companionship, assistance with daily activities, medication management, and specialised care for chronic conditions or post-surgery recovery

Our caregivers are carefully selected through a rigorous screening process, which includes background checks and interviews. They undergo extensive training to ensure they meet our high standards of quality care and professionalism.

Yes, we work closely with families to match caregivers based on their preferences and needs. If you have any specific requests, we will do our best to accommodate them and ensure a perfect fit for your loved one.

Yes, we offer both 24-hour care and live-in care services. Our team is available around the clock to provide continuous support and assistance, ensuring that your loved one is never left without proper care

In case of emergencies, our caregivers are trained to respond quickly and effectively. We have protocols in place to ensure the safety of our clients, and our office is available for support 24/7 to handle any urgent situations.