Welcome to Stellar Care NW

Award-Winning & Nurse-Led Home Care Providers.

Trusted by families and recognised by professionals. StellarCare NW can deliver outstanding care that makes a difference, because we care.

5-Star

Reviews

CQC

Registered

SME

Award-winning

Approved

By Local authorities

About Us

Local Families in Cheshire Trust Stellar Care NW

We’re not just another care provider – we’re a trusted part of the local community in Ellesmere Port and the surrounding areas of Cheshire, delivering exceptional care.

“At the heart of everything we do is a passion for care, compassion, and making a difference – one home, one family, one life at a time.”

Stella Shaw - Founder of StellarCareNW

Smarter, Safer Care — Nurse-Led and Digital Care App

Nurse-Led Expertise in Every Care Package

Our in-house nurse oversees all care plans, providing clinical insight, early health assessments, and direct links to GPs and specialists — helping to avoid hospital admissions before they happen.

Care Powered by Innovation

We use a secure digital care system and mobile app to keep everyone connected. Families get real-time updates, carers stay informed, and our office team responds fast — all with fewer errors and more time for what matters: care.

Care at Home

Personalised support with daily tasks, delivered with warmth and respect.

Live-in Care

24/7 one-to-one care from a dedicated, trained professional.

Respite & Short-Term Care

Temporary relief for families and primary carers.

Night Sitting Service

Peace of mind with carer attendance through the night.

Learning Disability & Autism Care

Specialist support to empower individual freedom.

Dementia Care

Gentle, consistent care that adapts to the unique needs of those with memory loss.

Complex Care

Clinical support at home, managed by our nurse-led team for people with higher-level needs.

Our Services

Choosing the Right Home Care Solution

Unlike many agencies, our care services are flexible, nurse-led, and built around you. Learn more about how we can help your specific care needs.

What Do You Need Help With Today?

Whether you’re exploring long-term care or need immediate short-term support, we’re here to guide you.

Tailored, flexible support so your loved one can live independently at home.

Expert care that brings calm, routine and reassurance to those living with dementia.

Person-centred support that celebrates individuality and promotes independence.

Responsive care for post-hospital discharge, during recovery, or just to give a regular carer a break.

How it Works

Care in 3 Easy Steps

Each home care package is unique to the needs of the client. So we make sure we ask all the right questions, to provide a complete service.

Initial Consultation

Your precise needs will be listened to carefully

Personalised Care Plan

You will get a properly cusomised plan

Professional Care Delivery

All of you needs will be catered for

Testimonials

Real Voices: Our Clients' Stories

Read just a few of the wonderful stories that our clients share with us through homecare.co.uk.

StellarCare provide personal care for my husband who has serious and complex health problems and is bed-bound. He is therefore reliant on carers for all his personal care needs. We are both delighted with the service provided by StellarCare.

Sheila R. Wife of Client

The carers all arrive with a smile and cheery greeting. Without exception, they put my husband's care in the forefront. They will chat to him whilst dressing, washing etc and are all discreet. I know how much my husband looks forward to them coming each visit. We would like to say a big thank you to you all.

A P Wife of Client

I cannot thank our carer enough for the care he gives to my dad during his night-sits. He has a very caring nature and has shown much respect during his shifts. This enables me to get my sleep without being disturbed and to be able to care through the days. He is punctual and very accommodating to my dad's needs.

H B Daughter of Client

We are very impressed with the carers and happy with the care they provide, even in the short time they have been caring for my mum. Very polite, friendly and professional. Their timekeeping is great, and the food they leave, Mum enjoys.

Jane H Daughter of Client

Overall, I am very pleased with the continuing care my husband is getting. Nothing is too much for the carers to do when asked to do a task. All the carers are respectful and make an effort to get to know the people they are helping. My husband gets on well with them, and I find them warm and friendly.

Jill S Wife of Client

Main Office

0330 128 9627

Opening Hours

Monday – Friday, 8 AM –  5 PM

Social Media:

Contact Us

Get in Touch With Us

Get in touch with us today to learn more about the quality care we can provide to you, or your loved ones. We look forward to hearing from you.

FAQs

Frequently Asked Questions

We know that you have questions, and we love to answer them. You can always contact us with your questions.

Our home care agency provides a wide range of services, including personal care, companionship, assistance with daily activities, medication management, and specialised care for chronic conditions or post-surgery recovery

Our caregivers are carefully selected through a rigorous screening process, which includes background checks and interviews. They undergo extensive training to ensure they meet our high standards of quality care and professionalism.

Yes, we work closely with families to match caregivers based on their preferences and needs. If you have any specific requests, we will do our best to accommodate them and ensure a perfect fit for your loved one.

Yes, we offer both 24-hour care and live-in care services. Our team is available around the clock to provide continuous support and assistance, ensuring that your loved one is never left without proper care

In case of emergencies, our caregivers are trained to respond quickly and effectively. We have protocols in place to ensure the safety of our clients, and our office is available for support 24/7 to handle any urgent situations.