Meet the team

Independent home care services

Meet the team


Stella Shaw

RGN, Dip (HE) Nursing Studies, BSc (Hons) Professional Practice, PGCPD MSc Education Director and Registered Manager StellarCare NW Ltd

Stella qualified as a registered nurse in April 2000, after which, she specialised in cardiology. Stella progressed to junior sister and left the NHS to pursue a career in Education.

A senior lecturer for 12 years, Stella implemented the use of simulated technology into the pre- registration nursing curriculum within two Universities, traveling the world presenting her published work on the subject.

Stella returned to the NHS in 2016 as a Streamlining project manager for Cheshire and Merseyside and left to start her own Domiciliary care agency in April 2018, gaining CQC registration in November 2019.

StellarCare NW has been awarded ‘Good’ in all domains and is preparing to open its second branch in Cheshire. Delivering over two thousand care hours per week StellarCare NW has tackled the recruitment challenges by applying for a Sponsorship Licence from the Home Office. The recruitment of migrant workers has enabled the business to continue and grow providing quality care to the local community of Chester, Ellesmere Port & Frodsham.

Yanting Cao

Yanting Cao

Clinical Team Leader

StellarCare NW focuses on clinical aspects of care and is pleased to welcome Ting to the team. Ting will be focusing on your clinical care needs and will work closely with GP, district nurses and therapy teams to ensure your needs are met.

Ting is a qualified nurse with a Bachelor of Science degree in Nursing from China and a Master of Science degree in Advanced Clinical and Professional Practice, with a specialty in the care of older people. Her care career began as a part-time nursing assistant at the Belfast Health and Social Care Trust in Northern Ireland, and she has extensive experience volunteering in a range of care settings, including retirement apartments, nursing homes, and clients' homes. Ting's approach to care is evidence-based, relationship-focused, appreciative, and action-oriented. Her research interests focus on the care needs of older adults living in the community, which was the topic of her master’s dissertation. Additionally, Ting is skilled at supporting and training carers to enhance the quality of care and perform outstanding clinical side of administrative work to provide top-quality care for older adults living at home.



Service Coordinator


My name is Anusha from Hyderabad, India. In my country it is our culture to care for our elders. Despite having my MSc in IT Security, caring for one another, makes me who I am; very caring, compassionate, dedicated, patience and an effective communicator.

Working as a Service Coordinator for Stellar Care NW has enabled me to combine my IT and people skills to deliver the highest quality service delivery. I have developed my ability to multi-task; to take a person centred, holistic and collaborative approach to each client as well as their families care needs while always considering the health and well-being of our staff.

I feel deeply privileged to have the opportunity to also work as a Care Support Worker in the community as working in the community has lend an in-depth understanding to the care I provide; not only with my hands but I have learnt to care with my heart.

Because we care

At StellarCare NW LTD, we believe that a good carer is passionate about the care they provide and the needs of the people they care for. They ensure the care they are providing is person centred and in the interest of the service user and their families.

Passionate carers view working in the care industry not as a job, but as a professional vocation and will always want to learn more and build on their existing knowledge and skills. A good carer may hold qualifications in Health and Social Care as well as completing specialist and specific training for health conditions such as Dementia. The skills and qualities of a carer go above qualifications so no one is disadvantaged should they want to work as a carer.

Some of the key skills we look for are:

Empathy and patience

A good carer has empathy and the ability to put themselves in the shoes of the people they care for. The ability to do this allows good carers to fully understand the needs of their service users and tailor the care they provide around their understanding to ensure high quality, person centred support. A good carer will always be patient and will understand that it’s what you achieve that’s important, not how long it takes you to achieve it.  

Positivity and encouragement

A good carer will understand the importance of positivity and how it plays a huge part in someone’s well-being. A good carer will always greet the people they care for with a smile and positive attitude. They will encourage the people they care for to do what they can and will support where needed, to ensure you are living as independently as possible.  

Reliable and respectful

Good carers are dedicated to being on time and understand that being late can affect the routine of the people they care for. Good carers will often go above and beyond what is expected to ensure their service users are comfortable, safe and that all needs are met. Good carers will respect and empower your decisions and not assume you are unable to make them.  

Observant and communitive

Good carers save countless lives with their observation skills. There have been many occasions whereby carers have noticed signs and symptoms, which has led to health conditions being recognised early for the ones they care for.

Good carers will be able to communicate any health concerns effectively with third parties and will always reassure you. Being easy to talk to and a good listener is extremely important in providing the best care. Good carers will encourage conversation and will enjoy listening to the stories about your life, family and friends.

Carewatch 2020

All carers are a direct employee of StellarCare NW LTD, we never use agency staff, ensuring our high standards of care are maintained at all times.  

  • All carers are employed using value-based recruitment processes  
  • DBS certificates are checked for each staff member and all staff are expected to sign up to the update service, providing ongoing checks throughout the year  
  • A minimum of 2 references are required for each staff member  
  • Key statutory and mandatory training is required before the carer can begin work with customers  
  • Nurse led training and learning is encouraged to promote lifelong learning 
  • Opportunities for career development are essential for carer personal and professional wellbeing  
  • Carers are very well paid and recognised as skilled within their field  

Next steps

We pride ourselves on providing an excellent home care service that goes above and beyond, to make sure our customers are cared for just as the customer expects. The nurse led element to domiciliary care is growing in demand due to the complex needs of people living in the community. 

Recent research suggests that people would rather live at home with support than go into a nursing home. StellarCare NW LTD bridges the gap between social and healthcare providing a holistic package of care that other providers do not offer.    

I hope that you have found the information on this website useful, and please do not hesitate to contact me for further details. Should you wish to join the StellarCare NW LTD team then please just give us a call and a member of the team will call you to arrange a suitable time to visit   

Thank you, we look forward to meeting you soon.

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